1st experience bad & good – SpotHero: #1 Rated Parking App Review

Reserved a spot. Got to the location, lot was full and the attendant had no clue about the app or reservations. Contacted customer support about a refund via email. Took a couple of days but much to there credit they did get back to me and working on the refund. Not sure if I am confident to reserve again, especially in downtown Philly but as far as finding locations when downtown, I will use as a reference. Also a plus that customer support did get back to me which I was not expecting which made me move my rating up from a lower rating.
Review by Moelarrycurly on SpotHero: #1 Rated Parking App.