Charged for order I never received – DoorDash - Food Delivery Review

I placed an order using Apple Pay, app told me payment failed but charge showed in credit card activity. Also, fees are buried through the process. Door dash needs to show these up front so we know what we’re paying. The experience feels very deceitful. Trust the user to understand the fees up front rather than adding them in through out the process. Also, fix your support process. Your in app support points to faqs and let’s you view old orders but since my order never completely processed, I had to spend time digging around to find your help section in google.
Review by Youngplatinum!! on DoorDash - Food Delivery.