The app and their customer service is garbage – DoorDash - Food Delivery Review

When I order through DoorDash now, there is a 50% chance that it won’t show up. Most recently they offered me a $5 credit for an order I waited an hour for only to be told the restaurant was closed — after I contacted customer service. The app still says my order “will arrive” 15 minutes ago even though it was canceled. They also seem to have the attitude that they aren’t responsible for their “dashers” at all. So any problem with your service is the dasher’s fault and has DoorDash isn’t responsible. Used to be a decent service when they came out, now it’s a complete joke.
Review by JRPapers on DoorDash - Food Delivery.