Broken since March, unhelpful support. – iRig Recorder Review

I have lectures, voice lessons recorded with this app, the last iOS update didn't seat well with it and I can't access ANY of my files. This app keeps crashing (and it's not the first time it behaves this way after some update). I contacted support, but they were not helpful AT ALL, first they just give you the run around, very simple and dumb "fixes" and as you explain to them you've tried all they just don't know what else to say but to try everything over again. I gave up on them once I realized they had no idea how to solve my problem. YOU GUYS NEED TO ISSUE A NEW UPDATE ASAP!! I'm not deleting the files in the hopes that the next update will somehow let me access them then I can ditch this digital garbage. And yes I know you'll reply saying that you're sorry for my troubles and that I should contact support. I'd say work on an update, since it's my last hope to recover my files. I'm not alone tons of reviews here are clear indication that your app is broken, but it may also be an indication that you just don't care anymore!
Review by monzongo on iRig Recorder.