Only if you like headaches – Old House Journal Review

I had enjoyed OHJ and been reading it on my iPad for several years. Occasionally there were download/sync problems but they always cleared up in a few days with no hassle. This Mar 2017 however, it stopped working altogether. I could neither download new issues or read old ones. I sent emails through the app and directly providing requested information (my name, address, Apple receipt, etc.) all to no avail. It was the same old arc: first a do-not-reply, then a request for information, then a request for screen shots from an actual customer service rep, then a request for Apple receipt and finally back to do-not-reply. This went on for 3 months from March thru May 2017. Since them I'm being "sent to the appropriate department for review". Guess I didn't pass review. Oh, and in March, I had 9 paid months left on my subscription.
Review by rmrck on Old House Journal.