Can't even sign in – myCloudFitness Review

Just got my new bike, downloaded this app and can't use it. After registering I'm told that I am not using the correct info. I know I did it right but tried to re-register. But no. It says someone already has registered with that email address. I'm at a loss I'm now at a loss since I can't get in to change the password. Help!
Review by LibertyForTheWorld on myCloudFitness.