Doesn't work at all ?UPDATE: it works! – Zendesk Support Review

All we get is "unable to display view" thus the app is useless. The last app was easy to use but no longer supported. Please bring back the previous version. Update. The latest version of the app now works and at least opens. Thanks ZenDesk now to testing functionality.
Review by Golfkidf56 on Zendesk Support.