Love program but – Taskio: Tasks & To-Do list Review

Update - Customer service is still not taking responsibility for any thing as I try to get answers for old problems and new concerns about pricing of new upgrade. I have written them three times trying to get answers and all they say is; unfortunately, we're not providing any priority support right now. We're trying to help our users with all problems they're facing, but our support division has limited capacity and we're unable to fix everything immediately. We're trying our best, but sometimes to create a patch is so difficult that it needs to wait for a new release version. (This is part of email I received from company not long ago. I would rather use this program but customer service is so bad I went to another program called TickTick. This program works quicker and has larger print. TickTick is slower and had smaller print. What makes the difference is that there program is well supported and this program is not. ) All I asked if the problems that have kept me from using the old version had been fixed. If the additional money I would spending on getting repeats would stay this time. This is the third time I would be buying this feature. There answer is above. Since they don't want to help me or keep me as a customer I will go else where. Since I have not been able to use this program I found another app called TickTick that is similar to Taskio. There program works great and as a added bonus i can access and backup data on line. I would rather use Taskio but they don't want me to be a customer as they refuse to answer my questions. Old - Great program. Versatile and easy to use. Tags do not work properly and cause count to be way off. Great for reminding me of what I should do today. Found I can't immediately go into the program anymore and must wait at least a minute before I am able to do anything. Also there is no backup or synch. Due to what Customer service says ' Taskio is delivered AS IS, without any warranty nor liability and with limited email support.' What they are saying to me is that they could care less about the program. I have no really responsive to major problems. except Old version works better. They also say " However we're continuously improving Taskio and introducing new features and bug fixes to our customers (based on our internal release plan). New release is coming soon. Stay tuned! "Unfortunately there has been no updates to reported problems in over 6 months. For this reason, I have reduced the stars to one star. Since they don't want to address flag problem and backup of data. I am looking for something new to replace this. Any suggestions?
Review by Swimmer-Bear on Taskio: Tasks & To-Do list.