Proceed with extreme caution! – Taskio: Tasks & To-Do list Review

After a week of testing the app, I took the leap and purchased a $9.99 annual fee. A month later, I determined the tool wouldn't serve my needs. (I'm much better off with kanban task management style.) I then downgraded my account to ensure that I wouldn't be charged an annual fee for the next round. However, I made no effort, depsite downgrading my account after only one month, to recoup the already sunk 10 bucks. That was on me. One year passes and I'm charged $9.99. Not one day passes and I immediately email the owner. The owner states that according to policy, annual fees are automatically renewed. I stated that my account had been downgraded, for nearly a year, to the free version. He agrees. And states the charge was the result of a technical glitch. But refuses to refund my 10 bucks. 10 bucks isn't the end of the world (I was refunded via my credit card), but the poor customer service is. Most companies would willingly refund the monies when contacted immediately regardless of fault. But even when fault was admitted on the developer's behalf, I still paid (temporarily) the price. I recommend disengaging. There exist better task management apps with customer service that actually serves. (MeisterTask is my favorite for those that are kanban leaning.)
Review by @Janice on Taskio: Tasks & To-Do list.