AVOID THIS DEVELOPER AT ALL COSTS. SCAM! – iTrans Metro-North: Timetables and Live Train Info Review

UPDATE: It started working again temporarily... and is now, again, not working anymore. I still never got a response to my several attempts to reach customer service (over six months ago)... I demanded a refund through the App Store and got no response... and the free "TrainTime" app is a million times better than this POS app could ever be. Wish I knew about that before getting robbed by this scammer. Don't waste your money... and if you can, help bring this scam artist developer to justice for stealing everyone's money who bought this app. They are legitimate criminals... whether intentionally or just negligently. I want my money back! Expose them! (Original post from 6 months ago)... I know apps have issues here and there but this is unacceptable at this point. I paid for a pro subscription as I commute daily and thought it would be worth it. It worked great for a couple months but now it has not been working for over a week and shows "no trips" at all. I have the latest version and have tried deleting and reinstalling the app. I have emailed customer support three times with no response. This would be an OK app (id rate it a 3 had this not happened);but for the price and with the support (or, lack there of) I've experienced... not worth it at this point. If it gets fixed, they should make the ability to save your regular trips (I.e. It should know where you commute to and from every day) so you don't need to type it in every time. If it's not fixed or I'm still not at least responded to sometime this week, I will be demanding a refund and taking whatever action needed to resolve this.
Review by MGG025 on iTrans Metro-North: Timetables and Live Train Info.