Ping Camera FAIL – Vivint Review

Vivint system has been good, but the voice feature advertised for the Ping Indoor Camera has been absent since we had it installed two months ago. It's one of the primary reasons we bought the indoor cam. Why doesn't Vivint mention this in any of their FAQ's, etc?!? Also, the live video stream seems to lose connection since the last update.
Review by AA Flyer on Vivint.