Something always goes wrong. – BJ’s Mobile App Review

I love BJ's Brewhouse. It's one of my favorite restaurants. I love the idea of this app, and all the options it offers. However, this far every time I have used the app to order food, something always goes wrong. The staff misreads the order. I get a similar meal, but not what I asked for. The sauce, the best part, gets left off. This time, my order didn't even go through. I arrived an hour or so after placing it to find they never got my order. So now my car is parked in curb side pickup, but I'm sitting on the patio waiting for my food. The kicker? I decided to order today because if I ordered with the app and paid with the app, my soda was supposed to be 20 cents. Ahahahahaha..... Yeah, so much for that, or for quick food. The concept of the app is great guys, but you need to make it actually work.
Review by Ktarian on BJ’s Mobile App.