Great concept, Horrible Execution – Neat ® Review

This app is a great concept but thats about it. On the execution end its horrible. As a business traveler on expenses I try to eliminate carrying unneeded paper. The concept of this app would eliminate the need to carry the paper receipts. However, the reliability is not there. Sometimes it fails to upload leaving a ghost of the document that you can do nothing with. You need to uninstall and reinstall to eliminate the ghost doc. That can not happen when using for expenses cause an unusable or lost receipt means lost money. I have experienced far too many crashes from this app from day 1. I gave it a whole year it has not improved, in fact I think it got worse. The Mac OS X is not much better. Neat also needs to add auto cropping to the documents like Microsoft Office Lens. Until Neat ups there software game I am cancelling my subscription and going elsewhere.
Review by Karch14 on Neat ®.