They have held my database hostage for 3 days and won’t even respond – Daylite 5 Review

The worst customer service I have ever seen. They don't respond, they don't answer their phone, they don't seem to understand that they are a database company and not responding for days when a customer is down endangers their customer's business. I am simply stunned by how they hide when their is an issue. It's clear by now that they either down't care of don't know what to do but can't give us the courtesy of letting us know.
Review by Steamboat-Springs on Daylite 5.