Virgin America Reviews

Fastest way to book a Virgin flight

socalgecko

I USED to love this app so much! It's a shame it’s been crippled by the Alaska merger. Removing the ability to book flights was a huge step backwards. It was far zippier than their website.

Sad

gordonross

The painful death of a great airline. Virgin getting bought by Alaska is a tragedy and watching them slowly starve their acquisition is almost unbearable.

Slow, featureless, and generally useless.

Snail Tail

App takes forever to simply open. Once you’re in, you can’t even book flights, change seats, or purchase extras. The app redirects you to the website for all of this, so you may as well skip the app and just log in to the Virgin website on your browser.

Useless!!!

grf819

Don’t bother with this app. Since Virgin and Alaska have merged, you will not be able to get your boarding pass with this app - you will be redirected to Alaska Air website, but still won’t be able to get boarding pass! Log into Virgin Air website and get it there!!

Needs work

Soundingon

I just entered the information for an upcoming trip and closed the app. When I opened the app again, all of that information was lost. Which basically means I wouldn't have received any information or important on that flight. This is the main reason why we use apps like this. Notifications..... This app should hold all of your information and allow you to check in without having to enter you flight confirmation codes again. It has potential. I say check out deltas app for a great example of the best flying app.

Hardly works

pdubs01

It's 2017 and this company can't make a decent app.

Flight deleted every time I closed app

dcashaleemd

Every time I closed app my flight went away. Which meant I had to refind re enter confirmation # three times and find boarding pass again at two security check points. Then when boarding I didn’t have enough internet so despite being first class and premium levels I had to get out of line get gate agent to print boarding pass and now I’m the last person on the plane. Waiting in huge line. Never using this app again

Book through the app???

deedeac

Uh, why, in this world of very modern and up-to-date technology can I not book a flight on the mobile app??? Okay, maybe considering the merge with Alaskan Air, but still...flights aren’t able to be searched for and shown this one is an Alaskan flight and this one is Virgin??? Uh, not sure why I kicked my other airline to the curb. Plus, flights are 3xs more expensive than the others for One Way flights. Guess I’m paying for the experience; it was cool that one time, but ...it was really just “eh!” Not that amazing.

New features walkthrough?

EtherLegacy

It would be nice if the app would walk me through new features like other apps. The update says it’s easier to plug in my known traveler number. I’m not booking airfare and just want to add my number to my account. I’ve tapped everywhere I can other than booking a flight and it is impossible to enter the number anywhere.

Message saying unknown error pops up

Pxaxtx

I keep getting a message that pops up saying unknown error when I try to log in. And if I continue as a guest and try to check in to my flight the same message pops up. Very inconvenient.

Virgin America Reviews – Page 4