Topgolf Reviews – Page 7

5/5 rating based on 146 reviews. Read all reviews for Topgolf for iPhone.
Topgolf is free iOS app published by TopGolf USA, Inc.

Listen to Customers

ajdkdiwkskksoxl

The leaderboards on the app have not been working correctly up for over SIX MONTHS now. Most locations show the same names on the leaderboards. I (along with many others) have reached out to technical support. On October 24, 2018, Kathleen S. (Guest Care Team) responded that the Technology Team was working to get info in the online accounts and app accounts to sync...then the problem would be fixed. Well, four months later and EVERYONE is still waiting. What is going on with your IT department that it can’t fix this issue...makes me wonder if you have deeper problems in that area of your business?!?!? If you care about your customers, you will address this soon. Stop ignoring your customers!


For all ages and skill level

GAMRDADof3

I am a novice golfer and my wife and kids never play. The first game we played my wife beat all of us, even one of our friends who plays frequently. The game options allow for new players to just learn to swing a club. The other modes test a good players abilities to be more accurate. Top golf offers a wide variety of fun choices and everyone we have had with us had a blast.


Issues with scoring

Alwats70!!!!!!

I have been to the Pittsburgh location about 5 times and have not had 1 game where there was not a scoring issue. It has been very aggravating.


Leaderboards simply don’t work

Midasxl4

The leaderboards do not update. It’s been like this since the app existed. Topgolf simply don’t care enough to sort out these basic basic issues that the customers actually care about. Shame


Leaderboard update

snapperdapper

I have had this app since the Columbus, Ohio location opened last Fall. At no point since I have used this app have the leaderboards functioned properly. The app keeps accurate records of each game played, but does not properly update the daily/monthly/all time leaderboards. Are their plans to address and fix this issue? Very frustrating.


Nope

Smoouth

I can’t even get past the loading page.


Poor customer service

localgolfer

App doesn’t work and I’m not getting a response.


“Response parsing failed”

Griffin Radcliffe

My title is just one of many error messages you’ll get while using the app. It’s not integrated with keychain, so it will not save your password - poor programming. Their website isn’t much better, as when I went to make a reservation there, on 3 attempts each time it said that the time slot is no longer available. When I called for help, I only got a automated system telling me to go online to make reservations. Are you kidding me? As fry from Futurama would say, “shut up and take my money!!”


Misinformation

pdjpop

The App says if reservations are made,skip the line, go to a bay. Not so in Chesterfield. What gives?


Annoyed

Aj Digital

The app stop recording my scores after August 22 of last year... not too happy since I’ve been playing better and I would like a reliable score keeper