Listen to Customers – Topgolf Review

The leaderboards on the app have not been working correctly up for over SIX MONTHS now. Most locations show the same names on the leaderboards. I (along with many others) have reached out to technical support. On October 24, 2018, Kathleen S. (Guest Care Team) responded that the Technology Team was working to get info in the online accounts and app accounts to sync...then the problem would be fixed. Well, four months later and EVERYONE is still waiting. What is going on with your IT department that it can’t fix this issue...makes me wonder if you have deeper problems in that area of your business?!?!? If you care about your customers, you will address this soon. Stop ignoring your customers!
Review by ajdkdiwkskksoxl on Topgolf.