TIME Magazine Reviews

Not friendly for “Digital and Print” users

FrameShooter

When this app updates logging back in to get full access (eg ability to save issues for offline reading) is at best a headache. Has been for years. The account nbr on my magazine label is different than the account number on my print invoice which has a different number of digits than the app wants - and the app in some places asks for 9 digits in others 10. Nor will it accept my email address. What. A. Mess. If I didn’t subscribe to the print edition I’d NEVER by this haphazard digital version.

Renewal

r 2 d to

I didn’t authorized automatic renewal. Don t want the charges made to my credit card!

Won’t Download Issues

Danark57

I’m a print and digital subscriber. I signed int to this “updated version”, and it wants to charge me $6.99 to download an issues. My library only updates to the previous month. This is garbage. Time you’ve just lost another subscriber.

I would give this zero stars if I could (updated)

SLLN

Update: I did receive a response to the support email I sent. For those of you having problems, you have to go into Preferences in your account and sync the library. The issues appeared after I did that. Original review: I subscribed to Time several years ago and this app worked perfectly and I was able to get my digital issues. Since renewing my print subscription, I have tried everything to get my digital issues and nothing works. Customer Support is offshore and unable to assist me. My new subscription number does not work and when I sign in, the app seems to be linked to my old subscription number Ad.

Cannot Download

ADuranR

I’ve been a print and digital subscriber for a long time and am now being asked to pay $6.99 to download an issue. Of the varios subscriptions I have this is the most user unfriendly, annoying one. Will cancel subscription if problem is not solved. It is more trouble than it is worth. Alberto Duran

DON’T WASTE YOUR TIME.

Chris-Bone

This app is HORRIBLE. Customer service has been giving me the run around for weeks, and I still haven’t been able to gain access to magazines I PAID FOR. Interesting that this happens when magazines are a dying breed - you’d think they would have digital services more buttoned up by 2019 to save those customers they have left.

Awesome (finally)

Jim NY

Astonishing improvement! I gave 1 star in past, now 5. Congratulations Team Time! Really great product. My highest recommendation. Now much better program than Newsweek. I’m really ecstatic! Now, please don’t screw up like you did last year 2018. BTW, I had no trouble downloading on my new iPad-Mini 5. I believe I just tapped Restore Itunes under account or synchronized under preferences.

Received app support

Kathryn-Ashe

Can now download current issues but lost all select old issues I had saved. I did NOT subscribe through Apple, but have had a decades long paper subscription, which I changed to a digital only last year. Now if I can just get my Money magazine digital access fixed, I will be happy. At least with Money magazine, I still get paper issues.

Cannot log in

Tv1950

Cannot log in, I enter account number or email and it won’t let me scroll to hit “continue”. Please someone watch a user on an iPhone to see what I mean.

Updated app takes away features

Westcoast88

I am now not able to read the last 3 issues, they ask me to buy them. Older issues can be opened. I have signed out and in, signed up again, refreshed my library and it still does not allow me to view all of the issues. Not renewing this subscription.

TIME Magazine Reviews – Page 10