Sync - Secure cloud storage Reviews – Page 5

4/5 rating based on 121 reviews. Read all reviews for Sync - Secure cloud storage for iPhone.
Sync - Secure cloud storage is free iOS app published by Sync.com Inc.

App needs some work

karmonkey

Listing directories and downloading files keeps getting slower and slower. In fact, I can’t even download anything at the moment. It just hangs forever on two iOS devices. Net connection is good. Sync between Macs seems fine. Seems isolated to the app. File integration on iOS is hit or miss between versions. Sometimes it works... other times it doesn’t. There are times where I’ve even lost data trying to save a document in Excel. I have to open a copy of the file in Excel, then copy it back to sync to be sure I’m losing any data. It’s really too bad, this service is otherwise awesome... it makes zero knowledge cloud storage very easy to use. I hope the mobile app gets fixed soon!


The App Is Broken At The Moment

Marvelmaz

The app has been broken since the last update. The screen isn't showing all of the files in the cloud because the top of the screen is slightly off screen towards the top. This also makes it so that I am unable to refresh the page by sliding the screen down with my thumb. This needs to be fixed.


Need attention by the company

goldenjoy

IPads and iOS is not this company’s focus at all, nor is usability. They play the “security” card as a reason for all the missing features. They have only done a single feature update in a year and it was a small viewing change! Nothing exciting. They have yet to even integrate some of the great feature of iOS 12, i.e. files app integration. Nothing for 13. They barely works with the files app built into iOS. You will usually find you have to open the app to make it usable. The offline files are often not offline and have to be redownloaded, I have run into this numerous times and reported it to no avail. If you view the version history you will see only bug fixes month after month, and this bug has existed for 2 years! You also can’t stream video’s from the app like ANY other file syncing software. You will have to download it outside the app to stream it to a appleTV or other device. Essentially anything modification or use of a file will require you to save it outside the app, locally or another sync app, and then put it back if you make any changes. This app is a shame, they could have good privacy and a good app, but they have decent privacy, which is not difficult to implement, and an awful user experience. They are not worth the money. Find another app, I am looking for one now after using them for over 2 years I have finally just given up hope they will get better.


Useless on iOS 13

wtangofoxtrot

Background photo sync of camera roll which is the main reason I use this app no longer works unless the app is open. Have been dealing with support for weeks now and they have no clue. The app also feels like something made by an intern for an older version of ios so it could be a lack of updates that is causing the break in functionality.


iOS 12.1 Search Crash

WolfDog115

Clicking the new search button instantly crashes the app to the home screen.


Unsupported file

CANARY614

Unable to open any photos I have uploaded


I would trade my left Kidney for Sync

RoyalScotGrey

I love this app/service. It is the only end-to-end encrypted, convenient, amazingly designed and organized storage app out there- I don’t trust Google or Apple to store my data and keep it safe from hackers, law enforcement or advertisers. I’m a 20-year-old college student and it integrates perfectly into my life. If you guys send me a t-shirt I’ll rep it


Cannot change email address.

Mx9er

Email address used when setting up account cannot be changed.


Needs the ability to stream and bug fixes

icidro_

It would be great to stream videos instead of having to download the entire thing. Also, the app is constantly crashing when trying to view a photo. I almost regret this purchase. Not sure if the zero-knowledge encryption is even worth a subpar app. Desktop ui is subpar as well compared to competitors.


Camera upload

ekl370

Uploaded to WHERE?