SurveyMonkey Reviews – Page 5
5/5 rating based on 122 reviews. Read all reviews for SurveyMonkey for iPhone.
SurveyMonkey is free iOS app published by SURVEYMONKEY INC.
Wouldn’t recommend
a dot carr
I needed to upgrade to standard for my research. Used it for less than a month and tried to cancel because I no longer needed it. The company previously said it doesn’t renew unless you authorize it. Two days later I was charged $35 again for a subscription I didn’t need. I was blocked from canceling my subscription until now. I have no respondents on my survey this month(I closed my survey since I was done gathering data) to even justify paying it again. One is better of using a free program.
Great free app entry to a future paid use.
EthanEdwards
The way that the free app is fully functional but highlights and explains upgrade features is great. Value proposition clearly communicated.
Very very unclear
optimistically disgruntled
Your app has no clear directions for how to use in offline mode, seems that the only way to use offline would be through the enterprise subscription, which doesn’t allow you to buy on the spot, but you must contact them through email. Furthermore for the “privilege” of calling them, you must pay for an upgraded service. I don’t understand why only enterprise subscription has the offline mode, and if any other subscriptions do, I would love if you could help me with that. Thank you, A very disgruntled customer
Feature Request
Serebiilover
Very good app. A tool at the apex of our business. They market themselves as a survey platform, but it is very versatile. One thing I want to see is custom exporting (specifically PDF) that only shows the user’s submitted response without having to show the entirety of the survey’s unanswered questions. This and mobile exporting of data and analyzing surveys with questions over 100 questions. Having all the questions exposed is somewhat of a risk to IP if it’s not relevant if the report is sent out to third parties. It’s also annoying to have to read 12 pages of junk to find the 6 questions of relevance when logic was applied. If (noResponse); Then (doNotIncludeInReport);
Slow to respond and doesn't reflect web
Average small business owner
I am a subscribed customer and have been using this service for a few years now. The surveys I have deleted from a computer still show up on the app. The app also loads really slow. I am using the iPhone 10s with macOS 12.3.1 Overall Survey Monkey is an amazing tool and I enjoy the service and plan to continue as a customer. The app needs to be updated.
Most important feature does not work
Aschisler
I don’t need lots of analysis or fancy tricks. I just need to see individual responses. On the computer, they are very difficult to find. On both my phone and tablet, when I click on an individual response it, I only get a blank page. It’s very frustrating.
Great Survey toolkit
Kgv51
Enjoy this well designed and easy to use tool for creating and collecting data to analyze results. Very valuable research tool. Unlimited uses.
Easy to use
pacsailor
This app made it easy to monitor and analyze the survey I created. The questions were easy to form, the analysis made it fun.