Spiffy On-Demand Car Care Reviews – Page 3
5/5 rating based on 53 reviews. Read all reviews for Spiffy On-Demand Car Care for iPhone.
Spiffy On-Demand Car Care is free iOS app published by Get Spiffy, Inc
Great service but app needs work
Luec0040
I have been using Spiffy for a few years and love the simplicity of the service. As with any on demand/ we come to you service, there are good and bad technicians that complete the work. If a tech ever missed an area, the customer service team through the app has been great to make sure it’s taken care of. All in all I have had great techs and will continue to use the service. The new app version with the dashboard just doesn’t vibe for me. Unfortunately it’s become a marketing haven for their extra services when the prior versions had a cleaner simpler flow when the app launched. I’d love to have the optional features of the new services spiffy is integrating with (like auto maintenance & recall info) be shifted off the main dashboard.
Worst service ever.
セシリア・モリナ
They broke my car door handle, didn’t even clean my correctly, my wheels were still very dirty and my car was still dirty as well. Will never use them again!
Waste of time to Schedule
Goobleator
You guys Seriously need a better appointment scheduling system. If someone books 8:30, it should be Greyed Out!! Waste of my Fricken Time you guys cannot deliver on day and time chosen! Thursday at 8:30 does not mean 3:30...ohh sorry Friday 8:30....ohhh sorry 12:00...ohhh bit of delay, another hour...get organized!!!
Too many bugs
Moltenharp
Wouldn’t let me use my first email, had to try another. Then it wanted me to reconfirm info, couldn’t get past screen. Had to hard close 3 times to finally get through. Hope the wash is better then the app.
Poor Customer Service
2134826184829964
Our building has an automatic pricing discount through Spiffy without entering any codes. I have a $20 welcome code which is a better deal than the #3 option. Tried speaking with the customer service representative numerous times who felt the need to speak over me and repeat “your building has automatic pricing” but couldn’t understand the basic math that $20 off $79 is a better deal than $69. He also kept saying “I’m not understanding what you’re saying”. Get someone in customer SERVICE that knows your company inside and out.
Rip off company
talamiel
If i could give 0 stars i would. The guy come and i just replaced my windshield so i told him not to do my top and my windshield and my hood, very light on the side i told him. Just vacuum well the front. 30 min goes by and he calls me and told me it will 30$ more just lifting the front mats. I ask him why u didn’t tell me when i showed you what i need. The setting up than they try from r you to upgrade if you dont than they become nasty. Lets see if the will refund me since they didn’t do anything
Crooks who up charge way to much and don’t advertise the actual price
Dnuno123
I saw one of their vans at a petrol station and thought that was pretty cool concept. I run a tech start up and thought it’d be cool to help another one out. Go up the driver of the van and he gives me a break down of what they do and then offers me $30 off my first service. I thought “$30 is pretty good since I pay $70 at my Lexus dealership for an oil change, so $30 off what ever they charge can’t be bad!” WRONG !!! I try to place an appointment via their crappy app and upon waiting 2 hours with no information what so ever, I get a text: 19:47 [Spiffy] Thanks for your message, Daniel! The Spiffy penguins are home for the evening, but will respond to your message first thing in the morning! What App closes their customer support at 17:20 ! The following morning I have a notification stating my appointment was set for a tune I didn’t select ! I contact customer support and tell them everything and their response is “we don’t offer discounts” when clearly they do ! Then their horrible sassy CS agent just starts bickering banter ! Don’t set your expectations too high for this app. DONT even try them . Not worth the time and effort