South Shore Reviews

CAN I UNDO AN UPDATE

__nell

I can not describe how disgusted I am with this update— they advertised more efficient use and this has resulted in the exact opposite. I understand a need to modernize, but as far as user friendliness, they’ve taken giant leaps back. I hate how the schedules aren’t as readily available to see and when you do finally access it, it’s just a screen shot of the chart on line that is terribly confusing to read, especially when you’re on the go. I have half a mind to delete the app and go back to a paper timetable and cash. no longer worth the space on my phone.

Somewhat Improved

MissileChicago

The latest version of the app has some really nice new features and a nice clean look. However somethings have actually been made worse. Such as the schedules. Now it is very difficult to read them because it’s a lot smaller than it was before. The old schedule listing was much easier to select and view. The text for the schedule now is probably about 80% smaller than what it was previously. It would be nice if you could incorporate the look and feel of the old schedule from the previous version into this new version of the application.

Hate the new update

Brooke232323

The new update is too hard to use & is awful at tracking “real time” I wish it would go back to the way it was before it was “improved”.

Was great, recent update lost good features

Lissa9784

Miss the home page which saved your home and destination stations with upcoming times and easy swapping back and forth. Now have to pull up very specific schedules and it’s extremely tedious and annoying. Why ruin a great app?

New update

dwood6523

While it is still convenient I think the new update and format is not as good as the old one.

Recent update is terrible

NikaoMatix

It takes me much longer to check schedules and always forgets my login. This app is useless now. The older version was easier to use and quick with information. I will go back to paper tickets.

No delay notifications

Stg man

I take the train to work everyday, and I woke up at 5 on a normal day to get the my station to find out the trains would not be running for the next few days. I checked my notifications in the app, “no notifications available” VERY dissatisfying. I wish I would’ve been notified so I could’ve planned my commute differently. I have two stars because everything else about the app is good, but notifications are so important, and they leave us to guess if the trains will be late/cancelled.

Lack of communication

tiger buttz

The south shore is shut down for what I’m guessing is probably weather related circumstances... but it would be great if you sent notifications to your app users when this happens. Just wasted two hours commuting only to find the station was closed, and now I’m scrambling to find other means of transportation. Annoying. Also, why do the tickets bought through the app only last one hour? Sometimes the attendants don’t check your ticket until you’re almost at your destination. That leaves little room for error. Could be improved.

Worst App Ever

Ajeter

The app doesn’t tell you what schedules are in effect that day. The app looks like it was designed in the 90s. It also lags and crashes all the time. Truly horrific design and setup. Also doesn’t tell you which days the trains are operating on a holiday schedule. Tells you zero information.

Meh

ChakMe'ex

The app’s user interface leaves a lot to be desired. Entering destinations/points of origin is unnecessarily difficult as the fields void on their own, there are too many separate internal linkages that make the app tedious to use, and when you activate tickets the screen of your phone (iPhone at least) brightens fully, so you have to adjust it again manually. Small issues, should be easily addressed.

South Shore Reviews – Page 2