Shopbop Reviews – Page 2
5/5 rating based on 169 reviews. Read all reviews for Shopbop for iPhone.
Shopbop is free iOS app published by Shopbop Mobile LLC
Great app & webstore!
Little Portlander
I recently discovered Shopbop & I’m glad I did. The app is pretty seamless and easy to navigate. My orders have all come wickedly fast. I purchased FL&L earrings and was relieved to see they were carefully wrapped in the box. My only suggestions to better this app would be able to have custom searches saved (ex: “my size”) so you don’t have to refiler it every time. Not necessary, of course, but it would be nice! :)
Really bad customer service
lviovvluv
Well , I’ve spent bunch of money one shopping on Shopbop, and last nite I made wrong order I was trying to cancel some items. I called the customer service many times , no body pick up! Then I emailed them , they told me they have to wait the warehouse get back to them , I canceled a order before , I never been told I have to wait for warehouse get back , then they can cancel it ! Then I called them , a guy picked it up , he was showing attitude and very very rude , almost yelled at me , he didn’t solve any problems, and hang up! This morning I called them again, I just realized I been blocked on the phone assist system, now they don’t ship my order , and they don’t get my money back either ! ! I never thought I would get this treatment from them !all my good experiences have been ruined by that guy ! ?
Massive decline in service
joolz4524
Not sure what happened to Shopbop. Used to be my go to site as an international customer. Delivery arrived as expected via DHL. Returns were a breeze. Service was always great. Now they are using some no name logistics provider which means delivery takes 2-3 weeks. It’s completely unclear how to make a return (I’m still waiting for a response from customer service). And service has really gone down hill. Lots of excuses and non answers to questions that make me think I am speaking to a bot rather than a person. Most eCommerce platforms continue get better and better but this is the complete opposite. I think I have made my last order if this is the new normal. I expect A LOT more from an Amazon company.
Awesome company
Scarlet-08
I bought a sweater color clay, and Golden Goose sneakers the shipping is so fast than everyone else. There product is genuine and stylish. Hopefully they will not change and it will continue the way it is... it’s worth it to give them a 5 star Awesome app..
Love shopping Shopbop
THEZIEGLERS
Shopbop has been my go to for years and the app makes it easy to find what I am looking for. The notifications are great so I never miss a sale and especially my ❤️’s!
App features
NW&SF
I love the fact that they tell you the size the model(s) in the photos have on and the zooming capability. This helps me get a better understanding of how the item will fit on my, 80% of the time sizing is spot on! My return rate is very low, for a app store! Thanks Shop Bop!
10 years and going strong
MorganBingham
I’ve been using this app for at least 10 years and it never fails to disappoint. Shopbop 4 life. Love you.