Shopbop Reviews
5/5 rating based on 169 reviews. Read all reviews for Shopbop for iPhone.
Shopbop is free iOS app published by Shopbop Mobile LLC
One of the top shopping apps...
TinyMKS
I believe I started looking at items to purchase online from revolve and shopbop simultaneously. To be honest, while the clothing brands are great and I’ve never had any problems with my orders, it is certainly a harder site to navigate and harder to get good customer service when compared to revolve. Some of the brands may be slightly more higher end on shopbop, but most are pretty similar and I would say that revolve is shopbop’s main competitor by far. I think that this app has a lot more potential than is being offered. Like someone mentioned in a previous review, at times when I have gone to the shop here, I end up shopping somewhere else (usually revolve) instead, because of the amount of times it has forgotten my check out information. Due to subpar customer service, at times it been very difficult for me to get help to get back inside my account, hence why I give up and go elsewhere. I was happy to see they started doing a rewards program in the past year or so, but again, something their main competitor has had for about the last seven years I have been shopping with them. I haven’t checked in a bit, but I would also like to see them take Afterpay and QuadPay like nearly every single shopping site does now. If you guys already do, great! If not, I would strongly consider it. Admittedly, when it first came out, I thought it was a little tacky. Like layaway or whatnot. But it is actually very useful because for those of us who shop like maniacs, (probably most of us on these apps), it’ doesn’t seem so bad when you see only $250 of your money leave your checking account at first for a $1000 purchase, then $250 two weeks later, then again, then a fourth and final time. Yes, of course I understand it’s the same in the end, but I don’t like taking money out of my savings account, and I like to keep my checking account at a decent amount, yet not too high. So a lot of the times, AfterPay keeps it at that perfect balance I prefer to have (and between payments, I can put more money in). You guys have had some amazing sales as well, and some really great people exclusive products… Just please keep in mind the recommendations I have offered as I see they are pretty common among many other reviewers. I really think that you could easily compete with revolve if only there was some more effort put in!
Huge fan
hip hip hop hooray
Huge fan of shopbop, great high quality products and huge selection, and returns and shipping are easier than basically any other site I’ve used. I’ve bought almost all of my clothes there for the past 5 years. Just came here to say that the sort and filter options have stopped working on My Hearts recently—-please fix thanks!
App stopped working!
thjbdsssjj
The app is not working properly anymore! I can’t like or add any items to my wishlist! I can do these things on browser but not on the app! Very frustrating user experience!
Best Go-to
therefheadperson
This app is literally my best go to for clothing. They have a wide variety of items that are versatile. Not to mention, they have tons of on trend stuff. (They really do keep up with the times) I love how fast there shipping is. Also, if you have any questions, you are always able to call customer support. I love how helpful there customer support team is.
Terrible shopping service
小宝weng
I would give zero star if I could. I got the most terrible customer service ever experienced. They are quick when you are trying to buy stuff, but super slow and not responsive when you try to return items. I sent multiple emails, tried the online customer service but still could not my return order sorted out and my money back. I got promise from customer service that everything is taken care of. But this is a lie and nothing is done.
Be aware!
hessao
The worst! I don't get why do I have to pay $85 to exchange / return the items I purchased ?!!!
Favorite place to Shop
Zabya
I’ve never thought I’d trust buying online! But when I did use Shopbop I got addicted and satisfied every time I receive a package! The only issue I faced was colors not matching the picture and I told customer service about it and they were very helpful and appreciated the feedback. I still use the app and I started buying for my own daughters ?