Scoot Reviews – Page 2
3/5 rating based on 50 reviews. Read all reviews for Scoot for iPhone.
Scoot is free iOS app published by Scoot Networks, Inc.
Very slow launch, when you need it most
Cowp
Take a cue from Lime; that app is always ready when I need it to check into a scooter or check out when I’m done. In contrast, this app always, always!, forces a reload screen, adding 15–30 seconds to every interaction.
Frustrating
nun-yuh b
I’m extremely frustrated with Scoot. I’ve been using them for years, but they charged my girlfriend $100 bc the scooter tipped over on her first ride, while we were together. She just was trying to figure it out, the videos obviously aren’t enough. The app is buggy. Extremely hard to find parking, confusing on what to do about 2 hr parking and meter situations, and they don’t service west of 25th in SF.
The scooters did not work.
Dbds20223
What is the point of this service is the scooters do not function?
Bring back the ability to swap scooters in the garage back please.
Drewheff
There use to be a function where we could swap scooters in the garage. Can you being that back please?
Certified problem
Jefehawk
Could not use cause you never verified me and my friends DL. We waited over an hour. Learn from Bird and Lime and instant verify. No point of having these scooters if you cannot operate correctly.
Terrible Customer Service
Alexd805
The email turn around response its 24-hours. So if you are visiting lets say San Francisco and you need to rent one of these, and one of the set up steps doesn’t go as desired, you are out of luck until the next day. Thanks Jazmin Torres, but no thanks.
Safety video warning
ZzzTop24
The safety video pop-up keep showing up even after I played the vdeo 3 times. It’s annoying.
Exceedingly Poor
aaron.escarrega
The app does not tell you you’ve parked your scooter out of their zoned area. Instead, once parked, the scooter is put on indefinite hold, draining your account, and not alerting you until unless you happen to reopen the app, possibly hours later. Also the scooters themselves are severely underpowered, and unable to go up mild inclines, let alone hills. At a certain point one wonders what purpose these serve in San Francisco. For a fraction of the cost one could rent a far sturdier electric bike, actually capable of traversing the city, and look far less ridiculous.