Samsung+
| Category | Price | Seller | Device |
|---|---|---|---|
| Education | Free | SAMSUNG ELECTRONICS AMERICA, INC. | iPhone |
Featuring:
- One-touch access to Samsung Customer Support by phone or text chat.
- On-demand searchable help resources.
- A growing library of tips, tricks & how-to videos
- Samsung Community, where you can submit questions and get answers from fellow fans, learn from the best Samsung product experts, and share tips and tricks for your Samsung products.
Please Note:
1) Samsung+ is continually making improvements. For the best possible experience, we recommend you keep auto-update enabled so you continue to receive the latest and greatest updates.
2) Samsung+ offers a better experience when you are signed in to your Samsung Account on your device, but a Samsung Account is not required to begin using Samsung+. If you don't have an account, you can create one in the app or by going to http://account.samsung.com.
3) Samsung+ is available only in the US
The Samsung+ Team will be adding new features over time to provide the best experience. If you wish to provide feedback or need help using Samsung+, please call us toll free at (855) 795-0509 or email [email protected].
Reviews
Text chat app in the app does not work
Roldiee
Text chat app often freezes. As of now since November 4 2018, that was the last message I received from the representative who I was speaking with. Now I cannot even get the automated text from the populating and asking what my question is about
Don’t order Samsung phone they sent refurbished 1!!
alomshah
My phone under warranty Only been 4 months galaxy s9+. It has charging issues overheating power is on but display doesn’t work .don't-order phone from Samsung they will sent you fake&refurbish product.they have great attitude customer service they are ready to blame on you you have to pay for it it doesn’t matter you have warranty or new phone. I paid over 900$ for this crap galaxy s9+ now they trying to take more money bcz it’s not enough. All are advertising fake. Stay way Samsung product and customer services.i never seen customer service like them they arguing with bad refurbished phone....
Trash
AntJemimasCakes
Camera to register appliances does not work properly. Will not let me manually attempt to register. App is useless just like my fridge.
INACCESSIBLE!!
Bomonkee
The CAPTCHA makes this app inaccessible to people who cannot see the screen with their eyes. Some of us depend on a screen reader (voice output) to read the screen. You don't even have the option of an audio CAPTCHA! SHAME ON YOU!!!
Curious
MsNewIphone6Plus
Tell me why this app is in the apple app store?Because this is Samsung App and Samsung is android, this app was on my SSGalaxyS9+, but guess it changed to something else??? Yet since my S9+ is gone for repair having to use my iphone 6+ But this app isnt telling me anything about my galaxy phone Sooo whats this app for or what can Galaxy people use this app for???Still yet why is it in Apple App Store????
Worthless.
srbeau
Worthless. I register my product but it can be retrieved. So I register it again and it tells me the product is already registered. Zero value; except Samsung now has my info.
Abandoned app
brianqqwwee
App hasn’t been updated in months. Constant error screens when loading. Cool to pay $1,500+ for one of their TVs and left with this careless lazy excuse for an app. Just inexcusable level of customer care or support from Samsung having this embarrassment available on the App Store. Do they realize people who bought their TVs are actually directed to use and rely on this app as a reference point for support?
