RTD MyRide Reviews

Poorly designed

DesignZak

How about not putting the most expensive ticket in the quick ticket spot with only small, light grey text to tell the difference? I used an airport ticket when i meant to use a local. That’s terrible design, and you need to fix it immediately. Your bad UI is costing riders money.

Good for tickets, not for anything else

MarshallD123

Almost every button in this app just links to the rtd website, incredibly stupid.

Great!

fdillon82

I downloaded the app, picked my ticket type, paid for it, activated it, and off I went, all in just a minute or two. Love that it works with Apple Pay, too. Nice job!

Quick

ChowderClam

Bought a day pass. Didn’t have to create an account and can use Apple Pay so didn’t have to enter CC details. Win!

What are you guys doing?

Thepeacefish

The user flow of this app is like the plot of a David Lynch movie. Why does the “trip planner” screen not have a “buy ticket for this trip” button? Why is the map of fare zones buried in a tiny link multiple taps away from the “buy tickets” screen? Why have you made it so challenging for the user to figure out what ticket they need to buy? WHY do multiple buttons just open a safari page designed to look like the app??? Guys. Try again.

Password reset is bad

Lilacwire

I needed to use this app this morning to purchase a ticket after taking my car in for repairs. I needed to reset my password, but 45 minutes later and the reset email still hasn't arrived. Luckily I found the cash. People need this functionality on the fly and this app does not provide.

Update required

BMPri

Thanks for getting the app up and running. One thing to make it easier on the patrol officers checking tickets would be to add the IRQ code to the main screen with the moving time - I kid you not, no matter which screen I have open they have to ask me to change it to the other screen 90% of the time. Let’s just make it easier for everyone and provide the moving bits along with the IRQ code on one screen. :)

Easy to use app!

vasquezhector39

This app is very simple and easy to use, and is nice to be able to use a credit card to purchase tickets. It includes nice features like RTD Trip Planner and Next Ride, which is useful to find your next bus. You can buy tickets in advance, unlike the other review said. Would definitely recommend!

Drivers don’t know how to validate mobile

mike.881

Your drivers don’t know how to validate mobile tickets. They ask for something different every time I ride. Not too surprised, it’s RTD

New Rider - New App

huc

Just downloaded the App to try out the new G-Line from Ward Rd in Wheatridge to Union Station. The app worked well and purchase via ApplePay was flawless. Internal links to schedules, etc. worked fine. We'll find out how well it performs in the field tomorrow. It would be great if it had an internal link to launch the ParkMobile app for park and ride situations.

RTD MyRide Reviews – Page 7