Ritual - Order Local Takeout Reviews

Clunky

Retirer

Forgot my password and the UI is not convenient or useful to aid in this regard at all. Defeats the purpose of saving 5 minutes when you order when it takes 20 minutes to get the app working

Still the best in the game

Nicky notes

Even now that the delivery apps started offering pickup, Ritual is still the best in the take-out game!

Ordered because it said ready in 2-7mins, Restaurant couldn’t find my order 10 mins later, 5 mins after that the order came through to restaurant and they then said it would be another 20mins. Will never ever use this again.

Data weirdness

ekmintz

For some reason this app takes up half a gigabyte of storage space on my phone. Otherwise the app is great for picking up food.

This app design is so bad

Blooming_lilac

YOUR ORDERS GET CANCELED/NOT PLACED WITH THIS APP The registration process when you first log in requires so many verification steps and I wasn't receiving the verification emails/messages. It took 1 hour to pass the verification check and I wasn't able to place my order You need to verify your email and phone number. Usually, it's only one required. Why do they need so badly to verify both? Orders get constant cancelations. I edited my previous order, saved and placed it but the app didn't save the changes as a result my order was canceled because items were missing. Literally, every time I use this app something doesn't work.

Super annoying

Ailisa

I get a coffee from my favorite coffee shop almost every day. Unfortunate, this is the app they picked to use. There is this pop-up box that says “you’re too far away” that pops up every time I order and if you don’t take several steps to check boxes and dismiss each and every time, your order isn’t processed. There is an option to “remember my preference” but yeah, that doesn’t work. It’s pretty lame that it bothers me enough to write to Ritual customer service… but I did. A few times. And got not response. Ever. So now my poor coffee shop is getting the complaints from everyone. Hoping they switch to a different app soon. ☕️

Best app for deals and to discover new spots

Annullins

I work near Penn Station and for lunch I was in a rut, going to the same places in an area that can feel like a pricey food desert. Ritual really made it easy to discover new places and new dishes. As a bonus, I signed up during their restaurant week so I got some amazing deals on top of their regular deals. Plus, it feels good going in to a place and knowing your food is waiting for you. On the rare occasion my order got messed up, customer service was really kind and was quick to get back to me. The only downside is that most of the restaurants are in certain parts of Manhattan and Brooklyn. I hope they expand.

Oops the app doesn’t work

Mauritson

I used to use ritual, when I was looking for lunch or a snack or dinner. I have a bunch of points stuck in the app, but can’t use them. Anytime I try to open the app all I get is “oops something went wrong “. The app just keeps repeating this. The app doesn’t open, just oops… this is not a very granular level of diagnostic from ritual. Basically, it’s a useless error message. So, clearly I can’t use the app, can’t order food, can’t get to my points. It doesn’t matter what device, as I’ve tried four of them. It has nothing to do with the Internet being up or down, as I can search the web, download email, stream without problems. It’s just basically a crappy app.

Pick a different food app… Scamy

Fisher Cole

Costumer service is wack and the deals you think you would receive are borderline scams to make you use the app more. “Give 10, Get 10” was there catch phase for a referral code but it actually is you get 2 dollars every order up to 10 dollars.

Awesome App

Lickzmytoe

Ritual is an awesome app for saving money

Ritual - Order Local Takeout Reviews – Page 4