This app design is so bad – Ritual - Order Local Takeout Review

YOUR ORDERS GET CANCELED/NOT PLACED WITH THIS APP The registration process when you first log in requires so many verification steps and I wasn't receiving the verification emails/messages. It took 1 hour to pass the verification check and I wasn't able to place my order You need to verify your email and phone number. Usually, it's only one required. Why do they need so badly to verify both? Orders get constant cancelations. I edited my previous order, saved and placed it but the app didn't save the changes as a result my order was canceled because items were missing. Literally, every time I use this app something doesn't work.
Review by Blooming_lilac on Ritual - Order Local Takeout.