Paycom Reviews – Page 7
5/5 rating based on 183 reviews. Read all reviews for Paycom for iPhone.
Paycom is free iOS app published by Paycom Payroll, LLC
Prompts to update password too often!
stvreno
Like once a quarter. Just a pain in the butt! Then I try to post this and I can’t unless I creat a nickname. What kind of junk is this?
Trying to use punch for lunch
dafetz
Have tried to use time clock and won’t let me. I have reset to always know my location and it still won’t let me punch out for lunch.
Stop telling me to download the app
Zacccore
The app works fine, but it's really annoying to get a pop up every single time I open the app telling me to try their app. 5 stars otherwise.
Customer service is horrible
jsgtbso
My wife works for a larger company and they also use paycom which is how I came to hear about them for my business. My wife bragged about how they were top notch, detailed, and had great customer service. When I was first signing on with paycom, that is exactly what I experienced. Their customer service, onboarding methods, and just being there to help in the beginning was top notch. They explained everything to me, walked me through it, and were there every time I needed them or if I had a question. After the on boarding process was done and I started running payrolls on my own; that all went totally downhill. I’ve been with paycom for about 5 months now and when I have a question now; my designated customer service rep is nowhere to be found. I’ll send an email with a question and I may not hear back for a week, and sometimes; no answer at all. I’ve had to reach out multiple times before to get an answer. The only person that can get things done and handled for me was the person that onboarded us in the initial setup. Customer service definitely needs help after the onboarding process. I was so pumped at first to find such a great company in the beginning but that is not the reality of how they run their business after onboarding. My wife’s company is also always frustrated with them and are thinking about switching. If it were not such a hassle to switch payroll companies, I would’ve already switched. But I’ll switch if nothing changes.
Direct deposit
pasote'
Just the fact that we no longer have to handle paper to get our paper is great.
After this morning’s update I cannot use app
why steven why
As it states after this new update I can no longer log in, which means I can’t get paid or show proof of me working, this is bad. I have reset my phone, reset login, deleted and reinstalled Paycom app and nothing changed, keeps saying unknown error