Pacific Power
| Category | Price | Seller | Device |
|---|---|---|---|
| Utilities | Free | KUBRA Arizona, Inc. | iPhone, iPad, iPod |
Features:
• Report an outage or check the status of a previously reported outage for your home or business.
• Get the latest outage details including estimated restoration time, crew status and cause of the outage.
• Receive outage restoration alerts on your device to stay informed during a storm or service interruption.
• Review your account balance.
• Pay your bill quickly with your debit card, credit card or through your checking or savings account.
• Receive payment confirmations and bill-ready alerts on your device.
• Easily swipe between multiple electric accounts to pay bills and get outage details for each.
• Log in with your existing Pacific Power user ID and password, or quickly and easily create an account to access secure services through the app.
• Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels.
Data charges may apply for notifications. Fees apply for debit and credit card payments.
Reviews
Totally useless app
WHATEVER #
I simply cannot believe pacific power does not know how totally useless and irritating this app is to many senior citizens who are mobility challenged. I cannot overemphasize the term totally useless....
Password
Sal Witwicky
It’s my password. You shouldn’t dictate what word is common. That’s bull... I’ll just mail in payments
New meters
Colesad
Ever since they went to smart meters you can’t see the usage as cost. You used to be able to compare your bills from previous months up to two years.
Says there's an update
Langhxisnwkajcudhsbw
Won't let me use without updating but when I go to update there's only an option to open. I'm super frustrated.
Payment history please
G.G.Lórien
Being able to see pending payments is nice, but what I really need to see is my payment history.
Unhelpful
spitfirebunny
As a customer of Pacific Power I was hoping for an easier way to gain access of my account through an app. Unfortunately, there was no way for me to update my email address on the app. When I was locked out I called the number that I was redirect to and wasn’t given helpful information. Now, I’m going to have to resign up as a new user.
Hidden charges
PDXMomma
Pacific Power uses a 3rd party to process debit cards. They charge 1.85, which is ridiculous! Unfortunately there is no mention of this charge when you download this app.
the updated app is perfect!
iq2
since the update a short while back, i love this app. it remembers me, it’s fast and easy to pay my bill, plus it gives usage and other good info. the icon is decent too. great job, devs!
Power outage
MeinWeed
I used this app to report a power outage at my rural home. It was repaired in about an hour and ended up a rodent had chewed the transmitter at the bottom of the driveway. The PPL service guy drove up to the house to check that power was on. They will be back in s week for further rodent incasement. The App worked GREAT and the service was awesome. Thank you PPL!
