OrderUp - Food Delivery Reviews – Page 4
3/5 rating based on 54 reviews. Read all reviews for OrderUp - Food Delivery for iPhone.
OrderUp - Food Delivery is free iOS app published by OrderUp, Inc.
Horrible
Matt_Barnickle
Where did you outsource development to!?!? Mars? Don't bother with orderup online or via the app. Terrible all around
I don't get all the bad reviews
Tom g. Warrior
Just used it for the first time and it was great. Food came quick, was piping hot, and the tracking was very accurate. I honestly can't think of anything bad to say about it. I'll use it again and update if that changes.
App doesn't work
Serapheane
I tried a handful of different ways to add an address, any address, in State College, PA and I just kept getting an error message. Terrible!
Can't track food
Onesmartttblonde
They heavily market this app as being able to track your food delivery. This is untrue. Only once in the last 5 times of using this app have I been able to track my order.
Never again
monkeyjibbers
My food was made and picked up in less than ten minutes. The driver then felt it necessary to stop and doing god knows what for 30 minutes while in possession of my food. When he arrived, was super rude and it looked like him and his buddy that was riding with him were on drugs. Oh, and to top it all off, I didn't even receive my whole order.
Unacceptable delivery times, little support
W. Thomas
Order Up is competing with many different delivery services. You pay a few bucks plus a tip to have someone deliver hot food from local restaurants that don't offer their own delivery service. When placing an order, you see no estimation of how long it may take. It may take 30 minutes, it could be an hour or more. There's no way to communicate with the driver. No number to call for support. Problem with your delivery? Send an email to support. It's clear by this policy they just want you to hand them money, no care for the customer experience. Don't waste your time or money.
mad slow
ImaniBee
In the confirmation email I received, there was sad to be an available tracker for the driver. I couldn't not find it and my driver came over an hour and a half after I ordered it. Not to mention that the driver called me to tell me where he was then promptly hung up before I could even get a word in.
It'll Do...
Patriot Princess
Recommendations first: -why do we tip the drivers before they prove good service? i feel a little irked when i tip %20 then the driver calls me from their car and tells me to come get my food from them (few make any attempt to enter my apt bldg) ????? --i'd like the ability to rate each delivery driver similar to Uber/Lyft so maybe if someone's rating drops low enough they get investigated and if it's awesome then they get a bonus ?? otherwise the app is decent and works just fine. i took off a star for each of the above reasons.