OrderUp - Food Delivery Reviews – Page 3
3/5 rating based on 54 reviews. Read all reviews for OrderUp - Food Delivery for iPhone.
OrderUp - Food Delivery is free iOS app published by OrderUp, Inc.
Horrible
yhdnbx
I would even give it any stars!!! I wanted to order Starbucks but it was to confusing.
Love the company, the app isn't great
Kebinj
I've had very few problems with the app until recently. I can no longer share a group order which is VERY frustrating. App can be buggy in other ways but this is the big one that sticks out. Otherwise very happy with the service and company!
Do not order here
NONONONODONTDOIT!
Ordered through this multiple times only to be disappointed. No tracking and no service through it. Surprise it's 2:45 am and your food is here! Yay! Except you ordered it at 10 pm... app and employees need some reality check. This isn't the first time I've had over a 3 hour delivery delay.
Always a disappointment
LindsayMM22585
I have used this app at least twenty times now, and am almost always disappointed. The food comes cold half the time (they should invest in insulated bags), it takes over an hour every time before receiving my food, the real-time map never updates properly, and this last time my husband used the app we got a call 45 minutes after ordering to tell us our food wasn't coming at all due to technical difficulties. I keep giving them multiple second chances cause I like the idea of the app, but with the high delivery fees and constant issues, it's becoming not worth it anymore.
Won't let me pay cash
Mikki_Rae
The app works fine until I try to select my payment method. As soon as I hit pay cash at door the app crashes. It does this on my boyfriends iPhone as well, but worked perfectly fine on my old android and works on my roommates android phones.
Needs some tweaking.
Andrew333333
The good - generally quick. When mistakes have been made customer service has been quick to resolve issues. The not so good - Expensive. The bad - Search functionality should be way better IMO. You can only search for restaurant names. If you want to search to see which restaurants have a specific food item e.g. curly fries, fish n chips, etc. You can't. If your a tech company who's business is food delivery this should be a no brainer.