Help desk has NOT provided any help whatsoever – Ola: Book Cab, Auto, Bike Taxi Review

Extremely frustrated with this app. I left an item in the car on a ride, entirely my fault. There’s a button to submit a “left item in car” issue. The app tells me that I missed a call from the driver, but I had the phone open in my hand the whole time and it never rang. I checked that my number is correct. I submitted a help ticket, and nobody has gotten back to me in days. When I call, it tells me to submit a help ticket and then hangs up on me. It’s now been four days and nobody has even told me if they found the item or not. They clearly don’t care.
Review by Whyareallthenicknamestakrn4444 on Ola: Book Cab, Auto, Bike Taxi.