NYer Print Edition Reviews

Can’t sign in

JennyRaeS

I subscribed yesterday but can’t sign in to the app - “authentication failed.” And when I tried to submit feedback through the app for support, I couldn’t send the form because “frame load interrupted.”

UI is clunky

staunchnortheasterner

For a great magazine, its official iOS app deserves a much cleaner user interface. User friendliness is very important!

No support for iPhone X

Roof Pig

Although an update claimed to add support for the iPhone X, it was just a lie. It's been over 6 months since the X came out and still no full screen support. Lame.

Frustration

Cerolli

I am tired of seeing the same articles over and over again. I am trying to cancel the subscription, but it seems impossible. Very very frustration.

Getting worse with every update

Piotr N

[Update 12 March 2018] The race to become The.Worst.App.Ever continues and the latest update brings The New Yorker app so much closer to the winning spot. Now all issues that I download, including the latest one, are automatically deleted the moment I close my iPad. An absolute and utter garbage. I don’t think there has ever existed a greater gap between the quality of the content and the abysmal method of its delivery. [Update 30 Sept. 2014] Is anybody reading these comments? This app is still awful - new issues take forever to download, no automatic download in the background, random crashes. This app is an example of the perfect parasite - leeching off a superior product, confident in the knowledge that its users will continue paying for it, no matter how bad the delivery method. I have just cancelled my subscription to The New Yorker. The reason - this hideous app. Even on my brand new iPad Air the app is so slow and buggy as to be almost unusable. I have been back and forth with the (laughably incompetent) "technical support", but nothing helps. I love TNY and will re-subscribe to the paper edition, but I advise not to buy a subscription for the electronic version only - you may be very disappointed.

Not updated for iPhone X.

underdosed

This review in no way reflects my feelings toward the content of the magazine, which I find to be spectacular. But in regards to the app itself, heinous. Despite its claims to the contrary, The New Yorker app is not optimized for the iPhone X. Black bars across the top and bottom of the screen do not constitute an iPhone X–friendly design. I find the proportions so aesthetically bereft, getting through the content now feels a chore. Please update this app for current devices. Or, at the very least, amend your app’s currently false description.

Very frustrating

Dc ranch

I have a subscription for both digital and magazine delivery. When I try to read the digital articles on my iPad I get that I have read all my Free articles. I have emailed and called to get this worked out with no success. They tell me to sign in and I follow all directions but still not getting the digital articles. This is the most unsatisfactory app and subscription I have ever had ...no more!!

iPhone X?

AngryRedCardinalBird

Update version history claims support for iPhone X, but latest version doesn't use the whole screen.

Great content, bad app

TelegramSam55

Love the magazine but the app is just not well-designed and buggy. Constantly “forgets” my subscription and re-logging in is near-impossible due to error messages and navigations to nowhere. “Connection error - try again later” but later never comes. Other media apps do this stuff so much better.

Embarrassingly Poor User Experience

Meandertaal

I’ve given up on using this app and retried it several times, but it still is so tedious to use. Here are a few of my main complaints. - It crashes regularly, sometimes requiring a reinstall, and reentry of the login information. - Ads are not only placed both on the side and inline, but also disrupt the reading experience. Whenever an ad refreshes, the screen goes blank for about a second, and the content is moved around. As the reader, I lose my place in the article, have to visually search for it again, and often have to scroll up or down. - Scrolling is affected by ads as well. After placing the first line of text after an ad at the top of the display, the ad placement is readjusted, and covers the first few lines that I just was about to read. As others pointed out, this is not about the content, but the user experience. While I enjoy reading other magazines on the iPad, for this one it’s back to the print version.

NYer Print Edition Reviews – Page 13