Norwegian Travel Assistant Reviews

5/5 rating based on 124 reviews. Read all reviews for Norwegian Travel Assistant for iPhone.
Norwegian Travel Assistant is free iOS app published by Norwegian Air Shuttle ASA

WORST airline

Vicd77

Rude customer service, unhelpful and scammers. Booked a ticket through Expedia. Because I used a “third” party, they will not let me add baggage to my flight. I have to wait to do it at the airport where they charge 3x the price. Customer service was rude and condescending. NEVER AGAIN


App and airline are the worst

Evelyne & Nolane

It would very nice to be able to see past booking even if it already happened. That would be handy when the airline cancels your ticket, ask you to do a refund claim then disappear and the flight information no longer appear in the app. I received an email saying that I will get my refund, it’s been over 2 month now and still nothing. Obviously this airline did not go out of business since I’m receiving email to book my vacation. App is useless, airline with horrible customer service and basically just gives lies to customer to keep them quiet. I prefer dealing with layover with other airline co., than dealing with no stop flight who provides horrible business.


App does not allow me to sign in

sgf36

The app no longer allows me to sign in to my Norwegian account. Please fix!


Nice App !

Astro64677

App was a breeze to use a year ago during a flight to Paris - very convenient!


Couldn’t choose seat?

Thatgrrl17

The app looks nice but doesn’t seem to work so well. It never showed me a prompt to choose a seat even though it was included in my fare, but once you have checked in you can’t change your seat. It also didn’t sync with their desktop website so I had to submit booking number and passport twice.


Check in process

qqwweerrtttyyuuiiooppaxvhfklnp

So far changed in process is easy and smooth by app


No- flex flex

Reesescup1114151213

Change flight option crashed. Had to pay$25 (x3) to make my “free” change!


First Timer

Preacher4Life

I’m new to Norwegian and it’s App. However I found it to be easy to manage which made my travel experience awesome! Thank you!


Temporarily Unavailable for days!!!

SabrinaAries

Keep trying to buy my ticket but it consistently shows Temporarily Unavailable!


Easy Checking

Ann Ttavels

This is my first time flying Norwegian. The app and online checking were fast and easy to use. No complications and very clear graphics and instructions! Thank you