Norwegian Travel Assistant Reviews – Page 3
5/5 rating based on 124 reviews. Read all reviews for Norwegian Travel Assistant for iPhone.
Norwegian Travel Assistant is free iOS app published by Norwegian Air Shuttle ASA
App and Airline
JBohF
The App does not inform passengers on passport expiration date requirements. The airline only warns at the airport kiosk and through ticket agents . They even make you pay for changing flights for a policy they did not enforce efficiently.
Norwigian air = classy , prestigious and reliable
happy voiager
The best airway for the reasonable price you pay.. device is good , pilots experienced with skills that shows in takeoff and smooth landing . I suggest to give bonus to loyal customers.. like free meal, extra bag or free seat to choose. It will be highly appreciated with joy.
Do NOT check your stroller!!
Sara21Sara21Sara
I received my stroller totally destroyed, ripped, dirty and metal rods broken. The reply was that Norwegian “recommends” a bag for it. Not mandatory. They took no responsibility or offered any kind of compensation.
APP ACTUALLY WORKS NOW
Aliceinwonderlande
I was very hesitant to download this app due to negative reviews about not being able to check in through the app and inability to add boarding passes to Apple Wallet. However, I was pleasantly surprised to find that both of these features have been added to the app. It was very easy to check in via mobile and to retrieve mobile boarding passes for all in my party. The app is simple and easy to use. Thank you for addressing these concerns, Norwegian!
Luxurious travel
L. Bono
My friend and I were so impressed with our nonstop flight from Tampa to London. Could not have been more comfortable. First class is the way to go.
Delays never communicated
The Arthurian Legend
At no point will Norwegian contact you if there are delays on your flight. They also won’t alert airport systems. You’ll have to ask others or get on the internet. They also funnel passengers to longer more expensive layovers with a promise of a day trip, but then they change the length of the layover to make your plans impossible. Finally, you cannot check in online. This is a 20th century airline somehow magically operating in the 21st century. Avoid at all costs.
Fairly happy
Pølsemaker'n
I flew from LAX to Bergen, Norway, with a layover and plan change in Oslo. I checked my guitar (Epiphone Les Paul) in a hard case as I couldn’t bring it on the plane due to size. Got to carry it to to the gate at LAX, but had to leave it there. I then did not see it until Bergen, Norway. When I opened the case, the rhythm/treble switch had broken off. I ran around town the next day to find a replacement switch and finally found one for 250 NOKs and had a friend solder it on for free. I paid $93 at LAX to check my guitar as “special luggage” and I thought it would get special treatment. Other than that, the airline is reasonable and efficient and well worth considering.
App is useless airline is great!
njdinerboy
...except they charge for everything and they actually WEIGH your carry on when you check in. (You can’t check in using app if you’re carry-on only) It has to be 10kg and under. I was 2kg over. Instead of emptying out shoes, liquids and a hairdryer from my bag I paid the HUNDRED dollars to check my carry on. It’s 45 if you order a checked bag in advance. Wow Norwegian way to not pass up a revenue opportunity.