MyMercy Reviews – Page 2
4/5 rating based on 119 reviews. Read all reviews for MyMercy for iPhone.
MyMercy is free iOS app published by Mercy Health
Messaging service is a joke
rifleman 45
I had this app on my phone for a while I recently went to go in Mercy Health urgent care when I needed a Covid test for travel. The plus side was the results were loaded to my app no problem but when I was double billed for the testAre used the messaging portion of this app to try to reach out to the billing department when submitting a message on November 26 the app tells you it will take up to 48 hours on December 1 I still have not been responded to a message again to which I have still never been responded to on December 4 does he have does have some aspects that I like I have to give it a poor review because being able to manage problems in billing he would think would be another large part of the app platform otherwise just remove it from the app if it doesn’t work. or am I just being avoided hoping that I’ll just give up and pay the bill.
Helpful but with flaws
lindsvoss
It’s good if you are a Mercy patient, as far as access to appointment information, scheduling appointments and communicating with your care team. It’s awful at showing results of anything but lab work. The app will not open after visit summaries, and/or any results that are in written form. You still have to go through a web browser and the website which makes having the app pointless for that matter.
Need search ability for test results
JohnnyDeMichael
If one is looking for all the MRIs in the last 3 years, it is necessary to search through all the entries.
Email varification does not come back to the point that i have to put the code in …WHY?
Morn1ngStar
I have been at this point many many timeesI have
Mercy app
unable to access info
Since your company has consolidated records I have been blocked from pre filling out medical questionnaires prior to medical visits. It states my provider has restricted access to this feature. Why?! I have left multiple messages via telephone & on line with NO response. Soooo, I have to arrive extra early to all appts. to fill out paper work. Please Please fix this. Thank you
I Love Mercy
Nurse Debi
I always give a five-star review for any Mercy Service. To a person, they demonstrate compassionate, friendly, thorough, and conscientious care. My Mercy is no different. I am kept up to date on any interaction, tests, notes, scheduled appointments, etc. Keep doing what you are doing so well.