My Doctor Online (NCAL Only) Icon
Download My Doctor Online (NCAL Only)

My Doctor Online (NCAL Only)

My Doctor Online (formerly KP Preventive Care) for Kaiser Permanente Northern California members. Stay connected with your doctor anytime, anywhere.
Category Price Seller Device
Health & Fitness Free Kaiser Permanente iPhone, iPad, iPod

App Features:

• Schedule appointments, including video visits, for you and your family in Medicine, Women's Health, Pediatrics and Optometry (video visit not available for Optometry). You may also have the option to schedule a specialty appointment directly in the app after your doctor has made a referral.
• Join your video visit right from the app.
• Receive appointment reminders and details, and if you need to, cancel or reschedule.
• Get preventive health reminders for you and your family.
• Refill Prescriptions
• View your lab test results
• View your personal doctors and email them. Send a photo from your phone.
• Get personalized care information about your pregnancy or certain scheduled medical procedures.
• Call our 24/7 Appointment and Advice Center anytime from anywhere.
• Search for a doctor or health information our doctors recommend to their patients
• Receive quick tips on pressing health topics and how Kaiser Permanente can help.

My Doctor Online: Your personalized care in one place!

Getting Started

After you download and launch the app, you’ll be asked for your kp.org user name and password. If you are a Northern California member and don’t yet have a kp.org user name and password, you can register from the app – just tap “Sign In Help” and follow the prompts.

Reviews

Finally!
jimhsfbay

Thanks Kaiser for showing what compassionate health care looks like! Great app...just tweak the data flow a bit to make it even easier....why are ‘/‘ required in the date field? That kind of stuff. Easy.


It doesn’t work
SolinTheSecond

The app has been telling me “our systems are not responding. Please try again later” for weeks now.


There’s a bug at login in.
~Wilson 21

Plz fix this bug, I need to use the app!


Kaiser’s Technology is antiquated
farmer erin

I keep updating this stupid app, but it never works! “Our systems are not responding, please try again later”. Get with the program, KP, and make an app that works! It’s 2018 for goodness sake!!!


Please fix
bettymariebanks

I’ve been unable to log in for weeks , says servers aren’t responsive or something like that


Terrible
ubcbie2020

I could not connect to my video visit despite having strong wifi and 4G connection! I tried it on 3 different devices and the app kept saying it was having trouble establishing a network connection, and the website just stalled when I pressed “start call”. I am so disappointed because in the days leading up to the appointment everything seemed to be working fine, I was getting notifications and there was no indication that anything wasn’t working properly. I am really frustrated that I had to miss this appointment.


The video appt doesn’t work
pkcomp

I have iPhone 7 Plus latest iOS and latest my doctor app. Every time I do a video appt the app with login and temp pass would crash. Terrible


App seem to be broken always!
Former Yummly user

Updated again.. first thing I attempted to do was email Dr with attachment.. gave up. Has a major bug, wouldn’t let me send. New build??? lololololol What a joke.


Rotten app for iPad
M C Maddog

I have had the app for sometime but today I deleted it! It is not working at all now on my iPad. I put in password then a screen pops up saying something about Touch ID will be enabled after I sign in. Then it freezes my screen and I can’t sign in. Do not get for iPad! It works on iPhone but not iPad!!


Only works for N California Kaiser. Love it!
2FarNth

Many of the low star ratings are from stupid people trying to use this app for the wrong Kaiser system. It works great. I can order refills with a few taps and see my results. I can even do video visits for free with my doc but haven’t tried that yet.