Mood:Controller Reviews

When will this be fixed???!

Angiebangie

So I'm wondering if there is any app support or updates you guys are working on? I spent over an hour on the phone with someone two weeks ago trying to figure out why it just stopped working, They said it was my internet- and after getting that checked to make sure it was working, she still couldn't help me figure out how to connect- and STAY connected. So you shipped me another box. I set it up by your very easy step by step directions, and I'm STILL having issues with the app quitting, always loading, closing out and having to log in every single time we navigate out of the app. For a business app, it's not very business friendly. If I was in a situation where I could run it off of my computer way in the back office, and not have to change the music on the fly, this would probably be ok. But I own a bar, and depending on the crowd, I need to be able to change a song, or a station just as easy as it was with pandora one. I thought this would be the best scenario because it helps with paying licensing fees, but it has been a nightmare since day 1. Can you tell me what you are doing to improve these features and make it more user/business friendly? I'm afraid if things don't get better with the app, I'll be forced to find another company to go with- but because I've been an avid Pandora One customer for a long time, I would love to be able to stay. Please let us know what you can do to make it better!

Logs itself out constantly

1000aire

Having some kind of employee control over music is important to me, but this app constantly logs users out making it useless as a controller. Get the feeling this service isn't really being supported.

Logs out every time

Parawhorerp

It's a decent app. It just logs you out of the controller every time you lock your phone, so you have to go through the whole login process again instead of a quick access without getting logged out. Needs to be fixed. Super annoying.

It works

PollyGC

It is functional and does what it's suppose to. They definitely need to setup an auto login to a selected device so you don't have to always log back in and select a unit. They could also speed it up a bit, it's a little slow.

I'll pile on too

jimmbuck

This app is garbage. Teenagers can do a better job than this. Think about how little this app really does and then think about how poorly it does it. Really? I need to log in every single time I use the app even if I quickly check a text while I'm using it? What a pathetic effort on this app.

Not working

BusiMD

The app does not work at all. iOS update might have affected it. For some reason it seems like Pandora works far better for individuals than businesses. Now, the app shuts down attempting to connect to our controller. Please fix bug.

Don't buy, don't subscribe

bootsdrew

This is one of the worst apps I have used. Both for iPad, iPhone, and two Android devices. All I want to do is change the station. Due to the iOS update, I can no longer access it from my iPhone or my roommates iPhone. Our iPad we use for our POS has never been able to connect properly and all of my employees' Android devices cannot connect either. My last resort to try to change stations is a Pandora Mood remote control that will not work. When we push change song, it will change the song. When we push change channel, it changes the song and the same station remains. After calling their support, I have spoken to people who don't care or talk down to you. Each time I call in about a problem with their service/product I'm paying for, I'm treated as if I am inconveniencing them. Each time we call, they blame all the issues on other companies. From what I see, if all of our products that once worked with it, no longer connect. It is pandora, not the 6 devices that are trying to connect. Pandora mood support believes that all the devices are the issue. I am actively looking for a new music provider and I will tell all other businesses around me to NEVER use Pandora.

Mood:Controller Reviews – Page 3