Monzo Bank Reviews – Page 3
4/5 rating based on 68 reviews. Read all reviews for Monzo Bank for iPhone.
Monzo Bank is free iOS app published by Monzo Bank Limited
Disappointed
Nabil ki
I thought it was an international bank app.. But, you must be a UK resident to work with it, I’m totally disappointed.
Awful service
AnudariG
They would not let me open an account when their app is not capable of uploading two images for identity verification for me to upload my passport photo page and extension on the second page. Due to this they could only see the expired date on my photo page and could not see the passport’s extension printed on the second page as my country only does extensions. I emailed them a scan of both pages and after telling me thanks for the copy of both pages and that it would not be a problem setting up my account spent 3 weeks being with no one helping to open my account with the emailed documentation as everything is done in app. In app customer service reps could not do anything and have sort of power whatsoever in resolving anything and could not open my account as they could probably only see the one image that is able to uploaded within the app. Horrible customer service and either the app needs full functionality or a website needs to be launched to avoid future problems. Found it most annoying that when I called they reassured me that I could definitely open an account with the emailed documents they received but actually did not and I still to this day cannot open an account with my valid identity verification document.
Garbage
Yfirefly
Bad app never used. Don't tell you the reason why your application failed and no ways to correct your informations. Tui，vegetable
Wouldn't trust them at all
I7vrkzf8
This 'bank' has no concept of data protection or privacy....user beware.
Used to be great; app going down hill
---DK---
App used to be rock solid, but it now periodically crashes and logs me out. AND, each time I must reenter my email address. Crashing + forced relogin is really unexcusable. App has also been getting slower with each update.
Most pleasant banking experience
someonetookmynickname2
Using Monzo makes it incredibly clear how much benefit designing finance around an app-first approach offers. No other bank can come close to this, and that’s because other banks were, well, banks before they were apps. Where other banking apps are user-hostile, Monzo is downright neighborly in its approach to being helpful. I can not recommend it enough to anyone looking for a primary or additional account.
Simply Amazing
Tymkemp
Makes managing money fun. Lots of great features. I can’t recommend it high enough.
Fantastic!
Ejaffe
Absolutely love Monzo. Transferring money is super easy, the interface is really nice, and using it while traveling is so convenient. I love that I’ll NEVER misplace this card because it’s neon colored. I’ve recommended it to all my friends.