Mitel Connect Reviews
5/5 rating based on 97 reviews. Read all reviews for Mitel Connect for iPhone.
Mitel Connect is free iOS app published by Mitel Networks Corporation
Prone to crashes
Ch0nchann
The app functionality is good when it’s working. However, in the current build it will not open without crashing immediately, rendering it useless.
Useless
J Corporate User
Totally worthless app and making me regret our decision to bring in new Mitel VOIP phone system at our company. Wish we went with AVAYA. App doesn’t work more than it does work and requires constant hard resets on phone, uninstalling/reinstalling app or a lot of cursing at your phone/prayer when those steps fail. Mitel needs to support this way better considering it’s a big selling feature for their service. I’m tired of hearing “incoming enterprise call. Press any button to connect” and I’m left guessing at whose calling vs it having the persons name or number appear correctly.
The new update has issues already
djb007!
I can not even open the app without it shutting down immediately. Even after resetting my phone.
App stopped working
Mdlee337
The recent updates make this app unusable. It constantly crashes. It went from bad to nonusable
App does not stay connected in background
working20124
App loses connection to server when left running in background. This then pushes calls over the cellular network and not through the app
Shameless
Lily-Pearl
This app and company is being used as a shameless way for my organization to force employees to use their personal cell phones as business lines. Now my company can choose not to give me a cell phone or a desk phone and force me to make all my calls from a computer or my own personal cell using this app. NOT OK! Doesn’t work when internet is down ! Hope I don’t have an emergency or a power outage!
iPhone 12 Pro
r0cwid0ze
Disconnects when app is in the background and brought back to the foreground, it’s unable to reconnect either over wifi or cell data. Force closing the app and reopening often restores the connection but all the time. Please fix on your next build release.
Horrible app
gfj2367gh
Mitel support said doesn’t support iPhone 12 Pro. This is supposed to be an “enterprise” solution?? Calls ring thru cell phone instead of Mitel app.
Bugs/Glitches Galore
grey_falcon1
I can’t give it 1 star because it does function sometimes but it doesn’t deserve much more. This app is pretty bad. You’ll get phone calls pushed to your cell instead of the app. The app itself will have awful response times and provide phantom rings (physical phone stops ringing but app rings for like 10 more seconds). The app forgets how to control functions like placing a call on speaker. I’ve had users request taking home physical phones rather than deal with the app. Functionality is there, reliability is not.