Mitel Connect Reviews – Page 3
5/5 rating based on 97 reviews. Read all reviews for Mitel Connect for iPhone.
Mitel Connect is free iOS app published by Mitel Networks Corporation
App crashes constantly.
LWPRex
It used to work great. Deleted from phone when I began having issues. Reinstalled and it is still crashing. :(
Frequent Connectivity Issues
JesusJym
Sometimes it works fine. But don’t count on it. Everyone I work with says the same thing, on a daily basis. “Sorry... I got ‘Mitel-ed.’” It must be working for someone, given all the 5 star reviews.
Doesn’t work
Jaysin1977
I have it set up correctly and it worked when I tested it. Now it won’t call out (acts like it but then stops and reverts to the main screen) and it won’t ring when someone calls my extension (and it did when I tested it so I know it’s set up correctly). It’s useless.
Reason for 3 stars only:
La Chi-Chi
Gave 3 stars only because we cannot set forwarding/ring to options from the app. Otherwise 5 stars.
Limited features
chrisR203
Calls coming from a dedicated line directed to hunt groups will not ring your device... there is no documentation about this severe limitation. As a call center you would think this would be a feature as many other businesses rely on hunt groups for directing call traffic. Ridiculous!
not good
frdshk
Calls keep coming in through my actual cell, ringing my actual cellphone number, instead of coming through the mitel app. I get notifications for “missed calls” on my cell network and then open the mitel app and find voicemails. This app has serious UI issues.
Garbage
FrqtUsr01
This app is absolutely worthless. It barely alerts me when a call comes thru, and for the past few days, it says that it can’t communicate to the server. Bring back ShoreTel
Needs Improvement
JT@Itunes
We just upgraded to Mitel and with the work from home thing, started using this for employees 100% at home, such as myself. I can place calls to co-workers which is wonderful. However, I have troubles hearing people when they call me. I have our support folks looking into this issue. The app also downloaded to my iPad and since I’m using that as a speakerphone since the sound is better than my iPhone, I tried to start the app but it said it doesn’t support iPad. Why?? Requiring a cellular connection is ridiculous when I have solid WiFi. Not to mention that I DO have a cellular data plan on my iPad. Fix it for use on my iPad AND make it suitable for landscape use (not just portrait) and I’ll upgrade my rating.