Merrick Bank Mobile Reviews – Page 4
5/5 rating based on 100 reviews. Read all reviews for Merrick Bank Mobile for iPhone.
Merrick Bank Mobile is free iOS app published by Merrick Bank
Perfection
Ebonidebra
I have not had one problem with this app. I appreciate how Merrick Bank confirms payments received every time. They also confirm charges that exceed my threshold I set for myself. Customer service is wonderful. You do not have to go through multiple prompts before you reach a live person. How wonderful.
Quick-freeze feature frozen?
HamTyler77
I used to app to put a quick freeze on my account. When I went to “unfreeze” it, I noticed the quick-freeze feature (which is still advertised on both app and website) was nowhere to be found. I called their support line to inquire about unfreezing my card. After waiting for a rep for an hour, he told me to go to the app section the feature was previously and unfreeze it there. I told him it did not exist. He seemed confused but said he could unfreeze my account from there and put me on hold. Then we got “disconnected.” Yeah. Now I have a card with no way of unfreezing.
Issues with Mobile App
Shamroccc
I can’t access my account and I’ve tried reinstalling the app and it’s still not working ??♀️
Tried to make my last payment but…
Lemonae
I also had problems logging in to make a payment before I got hit with a late fee. I couldn’t log in and apparently I was not the only one. I do not feel that I should be charged with that $40 late because of your site not being available to users. It’s bad enough that I was in the center of Hurricane Ida and am STILL trying to fix/replenish all that we lost…but that late fee… I guess that I should have listened to the negative reviews that was at the site where I applied to.
Look on the bright side ?
3 banks accounts
Our credit went up a little bit but the app failed to set up auto pay. Attempted to make a payment and got a confirmation number only to not see it post or show in pending. Screenshotted confirmation number so thought I would call and after a 43 minute wait time without answer decided to write a review. Merric needs to make something work so we can make payments and slice the card.