Kmart Pharmacy App for iPhone Reviews

Used to work

Nicoleleeking

Used to work fine, now it can’t ever find my prescription or that I refilled basically tells me every time can’t find data! Really wish it worked, used to be nice to use!

I tried this app, hoping it would be a helpful tool. I requested 2 important refills, two days went by. I called the pharmacy to check the status. They said they noticed I was using the app, and that it doesn’t work. They could see I requested SOMETHING, but not WHAT. Would have been nice if they’d have contacted me to see what I needed. Also, app is slow, glitchy and times out constantly. As other have mentioned, Kmart continues to rapidly decline, BUT I adore the pharmacy staff and they typically take great care of me. So I know I should switch pharmacies, but I’m dragging my feet. I digress, avoid this cluster of an app.

Software caused app to abort

Sleeper1423

The above message comes up after it times out. New apple phone XR Max. This used to work and doesn’t even take existing prescriptions when manuall put in. HORRIBLE!

Love it, but server can be quirky at times

Mom to Ava

The ease of renewing prescriptions from this app is wonderful! That being said, the server can at times be a little quirky.

Much better

ajthor

Since the new update the app is working much better. A big improvement

Great

Pjstauffer

It works great for me

Keeps getting worse

UpNorthK

After the last update I ended up deleting the app. After entering my insurance information, I tried to refill a prescription but when I go to check out it would fail when I would pick pay in store. Never was able to fill my prescription, had to phone it in. It seems every time they update the app it never works right. It’s easier just to call prescription in now.

Not good

Lir88

This app not good or friendly. Don’t separate prescriptions to be refilled or expired prescriptions. Also don't separate or tells you what needs to be refilled older version was way better this one is rubbish. Hope developers work on it soon!!!

WORST APP EVER!!

Ro5anna

If I could give 0 stars, I would. At first, the app wouldn’t let me log in. Then it proceeded to say that my email was already being used or that it had no record of my email when I tried to reset my password.

Why do I still even get my scripts at Kmart?

BigShirleyBean

This is a dying and dysfunctional organization and it is extremely frustrating to even do business with them. Last year, there was a perfectly fine Kmart Pharmacy app which worked fine to order my scripts. In early 2019, the company released a totally new app which obviously hadn’t been tested or rolled out properly. It took me weeks of work with the support folks at the company who runs the app to fix it. About a month later, they, again, overhauled the app or maybe the partnered with a new vendor. Possibly the previous vendor got screwed in bankruptcy court. The latest app is the worst yet. It just plain doesn’t work. The pharmacists at my Kmart don’t even know how the app works, even though they have asked for training....which doesn’t surprise me in an organization like Kmart. Bottom line: go elsewhere for your scripts. You will need to in about a year or so anyway when Sears/Kmart finally throw it in for good...so just do it now. Problem is I really like my pharmacists. So I just stop by to order my scripts when I am passing by my local store. This app is really pathetic. But then so is Sears/Kmart.