Juno - Driver Reviews

Juno cheats drivers with fake surge in NYC

muglan

The app shows surge everywhere all the time but even if you accepted the request with surge you will only get the minimum amount that the city has imposed. Initially I thought it was by mistake I was not getting the extra surge fare. But once I called the customer service they made it clear that the surge was actually a fake one and they have different set of calculation where even after adding the surge value my fare going to be exactly the same as without surge. ??. How funny. Since then I stopped working for them. Here is the part of response I received as I requested to get me the response in writing. “In the ride you mentioned, you were paid an extra 1.24 to meet the TLC min fare. The surge is then calculated on the Juno fare. We still make sure that you receive a surge-- which after Juno's commission (which has not changed) and taxes, may appear that it is not much-- however, you did receive the fare that earned you more. We are still applying the surge to the fare, and it is not affected by the new TLC fare since this is a Juno feature.” The response clearly mentions I just got the minimum fare.I had accepted this trip with 30% surge. Dear juno, I don’t need to have any surge to get minimum fare. Since I am not making a single penny more, then what is the meaning of a surge for a hard working driver.Pls stop faking.

Iphone 6 update please

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The app is giving me trouble starting up on an iphone 6 . No problems on my 7 though but i use the 6 for work.

The worst company in the NYC

Triviumip

This company should ban ,Never recommend to anyone driver for them

Need track location always

dddyddd

Need track location always , otherwise can’t using app.

Steals money from drivers

Shallu.Kapoor

I'd rather drive with other companies then drive with these schumbags...rip off

Lux and Lux SUV

kmadiev

Very few customers

The worst app to drive on the market!!!!

Bunny1263

The worst app to drive on the market!!!! At the beginning “We are all about the driver we all about better service when stuff gets wrong” and you called them some wired dude with strong Attitude picks up the phone! You get bad customer service with out even thinking that drivers actually pays them they salary!!!

Juno - Driver Reviews – Page 5