Juno - A Better Way to Ride Reviews – Page 23
5/5 rating based on 342 reviews. Read all reviews for Juno - A Better Way to Ride for iPhone.
Juno - A Better Way to Ride is free iOS app published by Juno USA LP
Unfortunately downgraded from five stars
Achilz
Juno has replaced Uber for me. I’ve been a regular user for about a year. But Juno's app needs to be upgraded. The algorithm and GPS is weak and at times infuriating. It frequently does not recognize my pick up location correctly. It has no clue about where the drivers actually are. It will say a driver is 4 blocks and 5 minutes away. Then, 6 minutes later, it updates to say the driver is 8 minutes away and in a completely different location. This may be because the driver has to make a drop off but the app should tell you that. I have had to cancel more then once, paying a penalty, because basically the app lies to you about how long the pickup will be. I have recently begun to use Uber again. Yech
Good app, great customer service
amfdjd
Typically the cars and drivers are better than with Uber or Lyft but what really sets it apart is the excellent customer service. Basically the only car-service app I use now.
Directions
iimewii
The directions the app tells the driver are always off and longer. They sometimes turn the wrong way or go a longer route. Please update your directions for the driver and I always have a hard time finding them when they are not where I asked them to be. It seems like the app gives them the wrong door # at times.
Lawsuit on juno
Kirbyx2000
Lawsuit for lies to drivers about rsu They offer stocks to Driver and took them away. Google it.....
Changed rate after booking
Imamoo!
I’m disappointed as the price I was told when I booked the ride was not the price they ended up charging me. Going forward if I use the service again I will screenshot for proof of price and use it to dispute a charge if need be. I would recommend others do the same.
Cancellations
antadams
I enjoy the service when I actually experience it. There are some drivers that cancel last minute and that is very inconvenient for the passengers that have to work or be picked up at the airport. I had 3 drivers cancel on me today before the third driver eventually showed. I'm not sure if they saw a higher paying job or not but that is no reason to abandon their current job. If something can be put in place to prevent that from happening the service would be much better.
Love Juno
Marnie92
Absolutely love Juno. My go to ride service. Better for the drivers, better service, not too much chit chat. Much better than Uber overall. Competitive rates.