Jump Desktop (RDP, VNC, Fluid) Reviews

Must have for any IT pro

Jwenzel09

I like to go places and work remotely on my servers at home. With Microsoft’s Remote Desktop client support for the Smart Keyboard was pretty dismal and limited what i could do. Right as i was considering breaking down and buying a laptop that I wouldn’t have much of a use for i found this amazing app. I can now seamlessly work with Remote Desktop as if i was on a laptop. I can now remotely control my kvm setup that required xming and an ssh client to tunnel virt-manager and work on my servers that way. Working with this app feels like it may take some getting used to compared to Microsoft’s version but it gets the job done better overall

The Best I've Found

UtahBuckeye

I am a physician who uses this app to access my windows-based EHR software on my iPad. I have tried several other apps, but have always found the speed or functions to be lacking. Jump desktop has been outstanding in this regard and has allowed be to ditch my PC and use my iPad exclusively.

Performance is a big issue.

ch60601

The lag is a huge problem for jump, I don’t know why there are only a few people reviewed that. with free MS Remote Desktop and 200M network between the client and the server, I feel that I am not really using RD, but with Jump, it is so bad when video is involved. The only good thing about Jump is that it allows me to use a Citrix X1 mouse which is $60, not every one is willing to invest so much on a basic mouse though. Please fix the lag issue, for now, I can only give you 1 star, since there is free MS Remote Desktop is way better than yours.

False Advertising?

NCShoppr

Unfortunately this did not meet my needs. I was looking for a way to remotely access my MacBook Pr from my iPad. My previous remote app (Parallels Access) works great until the laptop resets. Then I can't access the laptop. I read a Jump Desktop response on their support forum that said it works even when logged out, so I decided to give it a try. The Jump listing said it includes a $50 discount on the Swiftpoint GT mouse, so I figured even if it didn't work, I would still be $35 ahead. Alas, it doesn't work if the computer has reset. After digging into this a bit, I'm pretty sure no Remote Desktop will work if you have Apple FileVault enabled. That's because with FileVault enabled, the Mac won't unlock the disk and start up the remote servers until the password is entered on the physical Mac. So this app didn't meet my needs. I tried using it a bit, and found that I like Parallels Desktop better. Parallels Access allows you to pick an application, then it sizes that application for your mobile device screen. Jump shows you the entire desktop, so you end up having to mess with zooming and panning a lot to get the application at a usable size on the mobile device, Still, I figured I had a backup if needed, and with the Swiftpoint GT coupon, I'm still ahead. EXCEPT... when I went to redeem the coupon, it is no longer valid, I believe it is illegal to bundle a coupon with a product and not disclose the expiration date of the coupon. Even if it is legal, it's dishonest to advertise a feature that is no longer supported, So do your research. If Jump meets your needs, then great. But don't expect the coupon to work.

Encrypted VNC modes not available

JOHWB

The app description is misleading. Under "VNC Features" it says: "Secure: Supports SSH tunneling as well as SSL encryption". People familiar with VNC would normally interpret "SSL encryption" as "encrypted session," like TigerVNC's TLS and X509 security types. What they don't tell you is that actually only unencrypted direct connections are supported. The maximum security level you can choose is "VNC password auth," which is extremely weak security and does NOT encrypt the session. None of the more advanced security modes of, for example, RealVNC or TigerVNC servers are supported by this app, not even the TigerVNC features which are open source and widely available in desktop clients. There is not even an option for "TLS/SSL" or anything similar in the VNC connection settings. The only way to connect securely to a VNC server with this app is to set up an SSH tunnel. This causes a noticeable performance hit, but at least it does work - provided your remote server allows the weak VNC password authentication. If that was all, the app might not be so bad - SSH tunneling is a useful feature. BUT: An additional problem is that when I hover the mouse over window corners on a remote Linux desktop (server software doesn't seem to matter), nothing happens. Normally, this brings up a window resize icon, which I can then drag to resize the window. Not so with JumpDesktop. There seems to be no way to resize windows with the emulated mouse. Maybe it works if you buy their special $50 hardware mouse, but no thanks. Finally, the keyboard mapping of the on-screen keyboard is broken for most special symbols, at least when connecting to a TigerVNC server (which, the description says, is supported and "tested"). Try entering a "+" sign with the on-screen keyboard. Tapping "+" does nothing. Similar with many other symbols, e.g. ">", or simple punctuation like a semi-colon ";". I can only enter these with an external bluetooth keyboard. Maybe this app's strength is RDP, but as far as I can tell it surely isn't VNC. Unfortunately, these various bugs make the app pretty much useless for me.

It was great until recently...

Yenti

Using windows 7 for both home and work computer and accessing it via iphone or pc. Recently it would connect, freeze, and then I am no longer able to connect even the pc is still on. I am not sure what can be done to fix it. Pc to Pc seems to work alright but once it “appear” offline even though it is still online, I cannot access it via Pc or iphone until I restarted (which now I cannot since I am supposed to telework tomorrow). Help!

Surprisingly Robust App!

Soviet Enigma

So, I ran out the office one day and I forgot to file a document electronically. When I got home, I didn’t feel like going back to the office, so I downloaded this app. To be honest, I thought I was getting fleeced for almost $15. However, the intuitive interface, comprehensive keyboard functions and instructional video made my task almost as easy as if I was at the office (but saved me a drive back to the office). I did what I needed to do reclined on my couch in comfy slippers. The app is worth every penny.

best remote access app.period.

ChrisFarker

by far one of the best Apps for remote axis to your computer. There isn't much I would change about it. if I did have one feature wish list item it would be to allow customization of the shortcut buttons on the keyboard. (can't even remember the last time I used the "insert" key for example)

Must have- especially paired with a citrix x1 mouse

ITproNDA

I work on many remote servers/workstations and completely replaced my laptop with the iPad pro with smart keyboard. I was using multiple remote desktop solutions depending on the host I was connecting to. With Jump desktop I am able to just use one piece of software. I just received the Citrix X1 mouse and its a must have.

A winner all around

Sundown57

Really beats all the other RDP clients. Comm software can be so tricky and flaky but this program does it right. Continues to impress me. Awesome!

Jump Desktop (RDP, VNC, Fluid) Reviews – Page 11