Japanese Shopping Mall App Reviews – Page 2
4/5 rating based on 20 reviews. Read all reviews for Japanese Shopping Mall App for iPhone.
Japanese Shopping Mall App is free iOS app published by vega corporation Co.,Ltd.
Terrible customer service and product descriptions
Manami Q
We spent over $700 on two rice cookers, food, and other products from the application to use in the USA. First it took over 3 months to get the shipments. When they did arrive the food was past its shelf life and had expired. The rice cookers were not designed to run in the USA. After going back and forth with “customer no service" they said we were stuck with two rice cookers we CAN’T USE AND CAN’T SEND BACK. We have been told that they don’t take phone calls for customer service. DO NOT USE THIS COMPANY.
Beware of combined shipping fees
Sparta Lady
I am a first time user of this app. Bought 3 items about $32 USD. Shipping fees was about $7.50. My order was automatically put to combined shipping, which added extra $15.5 USD for combined shipping handling fees. I know DOKODEMO has to make some money off the customers, but they should be more transparent about this fees since I didn’t know about this fees until the very last step of payment.
No variety
???????? Rater
I was expecting things more like kawaii and anime, normal things that come from Japan but I got non of those?
It freeze every time
Sushicay
Seems like this app is too heavy and it won't download whole page every time I tried to open. I was excited to get Japanese products but I can't even click anything. Very disappointed.
ohh japanese food
Vhang430(v3.1.2)
i love japanese food specially chocolate ? the only problem is shipping fee very expensive???
Cart & Payment Issues
Linntud
All items that selected are not in the same cart so cnnt make the payment at one time for all ordered
Great products but app is so slow!!
Dknybaybeeh
Why is the app so slow?? Doesn't search. Takes forever to load anything. Please fix!
The shipping is way too expensive...
Yusae Ryang
品数がとても豊富で物価もそこまで高くないですが送料が高すぎます、、 購入品の重さの合計で送料の値段が決まるので軽い小物を買いたい方にはいいかもしれません。
Can’t pay
LTSiu
I tried few times, but can’t pay at all whatever I try by app or website. Before that, I can’t pay by using PayPal neither. Worse experience I ever have.
Delivery
change habit
It’s my first time using this app . Everything works fine except when I wanna to choose faster delivery, it won’t let me select . Now I have to wait 14 days instead of 2-4 days that I was willing to pay for.....