InstaShop: Grocery Delivery Reviews

A very bad app NEVER TRY AGAIN

mhmdfo

First of all, the order took 3-4 hours to arrive. Second of all, when it arrived I got shocked by seeing wrong items literally 4 different items from the size I ordered. Third of all, the prices changed 3 times in less than 1 hour?. First time it was 33,890 then 36,890 and when he arrived he asked for 38,890.

So buggy

hansal83

The app has so many bugs let alone features that should be expected to be there but are missing. The most annoying issue is messaging when you send a request and it’s assigned to customer service you get a push notif telling you the issue is resolved that leads to nowhere. You tap it and it takes you to the home of the app. It doesn’t live anywhere in the app. So message center nothing. You don’t even get an email for it. Ugh.

Great app..one small problem

The Jousife

This app is incredible, it is exactly what we need at a time like this, it’s like walking through a supermarket, but digitally. The only inherent problem I have with this app is the “replacement” part of it. For example, I tried to order shredded mozzarella, a notification popped up that they didn’t have the exact brand I wanted, instead of giving me the other brands of mozzarella to choose from, they offered me a replacement of kraft cheese, milk, and cheddar cheese. Another example is if i wanted to buy a big bag of plain lays chips, and they don’t have the big bag, instead of offering the smaller bags of plain lays chips as a replacement, I get 10 other flavors of chips and a croissant as a replacement. Please make it that you can pick what you want as a replacement instead of getting options picked for you. Thank you.

Worst app in Dubai

Sarah_mk

I received my order 2 hours after the time scheduled.

Disapponited

لعبة سخيفه جدا

After updating the app, i cant find any supermarket option in my app for groceries in my area !! very disappointing

Unreliable

Darth Mandy

I downloaded this app and tried to get some groceries from a local market to avoid having to go out. I immediately regretted it, there were only two options in my entire city and the store we tried to order from were so rude and tried to force us to pay in cash even though we had selected the card option on the app. Next time I will just use Gourmet or go to a different market myself.

Just Brilliant!

HamsAkil

I’ve been using InstaShop from the beginning of 2020, I fell in love with the app the second I started using it.. And I did even more after the COVID-19 outbreak because it allowed me to do all my shopping from the comfort of my own home! Highly recommended!

InstaShop: Grocery Delivery Reviews – Page 4